More Information
Filoli Visitor Map
A detailed layout of the house, gardens and pathways.
For best results, print on 8.5x14 paper. Requires Acrobat Reader. Full Color Versions available at the Visitor and Education Center upon arrival.
Getting Here
Directions to Filoli.
Classes
Learn about our educational offerings.
Director of Finance and Human Resources
Reporting to the Executive Director, the Director of Finance and Human Resources is responsible for all finance, accounting and HR activities at Filoli. He/she also is a key contributor in the growth and management of the organization and a valued complement to the Executive Director. He/she supports the Executive Director, Department Managers, Friends of Filoli volunteer leadership, the Filoli Center Governing Board and the Filoli Staff on finance, accounting and HR matters. He/she oversees one part-time bookkeeper.
This position is full-time (Monday through Friday with required occasional weekend presence at events), year-round and is based in Woodside, California.
The Director’s specific, on-going responsibilities include:
- all accounting activities;
- development (in collaboration with department managers, volunteer leadership and the Executive Director) of Filoli’s annual budget;
- on-going monitoring of actual versus budget variances and reporting meaningful variances appropriately;
- cash management and forecasting;
- payroll processing;
- administration of all employee benefits including retirement savings, medical and dental; FSA; COBRA; life insurance; workers’ comp;
- tax filings;
- annual audit;
- timely and insightful analysis of events, projects, and new initiatives;
- financial infrastructure support of fundraising events;
- identification, development and implementation of improvements to processes and procedures to achieve greater productivity, more meaningful results and better consistencies among departments.
Required Skills and Background:
- demonstrated knowledge of non-profit accounting and tax regulations and relevant employment laws;
- a minimum of ten years of increasing responsibilities in the accounting/finance function of a medium- to large-sized non-profit organization;
- a minimum of three years of direct supervisory experience;
- superior fluency in Quickbooks and Paychex;
- outstanding oral and written communications skills.
Candidates who possess the above skills and background are invited to submit their CVs along with a cover letter describing their interest in the position by email.
Filoli Visitor Services Assistant
Position Description:
Provide visitors with exceptional service. Assist volunteers and staff to ensure a positive visitor experience. This position requires significant interaction with visitors, volunteers, and staff. Work in multi person, busy office with both volunteers and staff. Reports to Visitor Services Manager. Weekend work and occasional evenings required.
Duties include:
- Providing excellent customer service and promoting a positive visitor experience;
- Making reservations for House and Garden tours, Nature Hikes, and School Programs;
- Arranging group tours including room reservations and lunch options;
- Greeting visitors, maintaining supplies of visitor materials, ensuring safety of visitors;
- Assisting with opening and closing duties, processing admission fees, reconciling daily accounting;
- Assisting with training Visitor Services volunteers, scheduling docents, and dispatching tours.
Position Requirements:
- Previous demonstrated experience in customer service, preferably in visitor or guest oriented position;
- Minimum of three years experience in customer service area;
- Excellent interpersonal and communication skills;
- Ability to provide high level of customer service to visitors both by phone and in person;
- Ability to maintain a positive demeanor and professional manner with visitors and volunteers at all times;
- Strong work ethic with high degree of accuracy and flexibility;
- Demonstrated ability to work independently and enthusiastically with volunteers and staff;
- Ability to be responsive to visitors’ needs and manage large number of visitors;
- Ability to focus on high priority tasks, while serving visitors’ needs, in a busy, multi-faceted environment;
- Computer skills including Microsoft Office and Outlook, and tour/ scheduling databases.
This is a part-time non-exempt seasonal position that requires weekend hours.
Please submit your resume to the Visitor Services Manager at visitorservices@filoli.org to apply for this position.
No phone calls, please.
Thank you for your interest in Filoli.
Filoli Center is an equal opportunity employer.
